We send a message with queries to:
contact[at]credo.science or credodetector[at]credo.science
Each user should provide in the message at the beginning:
- user name
- the way the camera is covered
- describe situations and problem as best as possible, the more details, the better it will be to answer the question.
- When we have a problem with detections, we cover the camera with what settings we have (numeric value) for: Max Factor, average factor and black factor
- When we ask for access to data from the application
- email address provided during registration
- the reason we want to access